Support

How can we help?

For questions about Check'd, purchases, privacy, or technical issues, contact us by email.

Email support

Please include the device model, iOS version, app version, and a short description of what happened. Do not send sensitive photos or personal information unless necessary.

support@checkd.app

Purchases and refunds

Payments are processed by Apple. Subscription management and refund requests are handled through your Apple account and Apple Support.

Privacy requests

Routine data and verification photos stay on your device and are not accessible to us. For information sent directly by email, contact us at the address above.